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Explore the Knowledge Center

Thought leadership, articles and research to help you improve sales performance.

The Latest Thinking from the Experts at Miller Heiman

The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights, sales best practices and perspectives you can use to win more business for your company.


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Sales performance tools, research and best practices that you need to know about.

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For executives who wants to improve top-line growth through how their organization interacts with its customers.
 

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Research: 2014 MHI Sales Best Practices Study

Get the latest research report that shares the behaviours that drive World-Class Sales Performance.
 

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The Biggest Inhibitors to Sales Success

Now open: Sales Performance and Productivity Study. Join the study and get the insight that answers this question and many more.

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Success Stories

Discover how Miller Heiman was able to improve sales performance in our clients’ sales organizations.

Herman Miller

How do you strengthen a global sales team’s ability to sell complex solutions to complex clients?

Read how Herman Miller brought a common language to a global team.

Motorola

How do you align a global sales organization with a common language, sales methodology and framework?

Hear how Motorola executed their sales transformation effort.

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Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

Tom Peters is an American writer on business management practices, best known for “In Search of Excellence.” Let me connect his statements with findings from our MHI Research Institute’s latest study and my thoughts about funnel excellence. Continue Reading


When you’re looking for quick wins at the end of the year, it can be tempting to play “let’s make a deal.” I’ve even had salespeople tell me they love this time of year because their prospects are ready for the offer and opportunities are easy to close.
 Continue Reading

24%
spend sufficient time with their customers in an average week, compared to 76% of World-Class Sales Organizations.