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Solutions for Sales Professionals

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Solutions for Frontline Sales Managers

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Solutions for Sales Operations

Drive precision in your sales organization

Solutions for Sales Leaders

Position your company to win

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Create successful programs and measure the impact

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Explore the Knowledge Center

Thought leadership, articles and research to help you improve sales performance.

The Latest Thinking from the Experts at Miller Heiman

The Miller Heiman Knowledge Center is a library of publications, white papers, articles, insights, sales best practices and perspectives you can use to win more business for your company.


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What's New

Sales performance tools, research and best practices that you need to know about.

Prospecting 101


Learn best practices to get the most out of your prospecting activities and drive winning results.
 

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Target the Right Opportunities

Learn why having more opportunities in the funnel doesn't always equal more revenue.
 

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24/7 Support 


 Advanced Concepts(SM) is an on-demand sales enablement tool that provides support on key sales challenges.


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Success Stories

Discover how Miller Heiman was able to improve sales performance in our clients’ sales organizations.

Industry Case Study: Professional Services

Looking to change the culture within their B2B sales division, Post Office Ltd introduce and adopt a recognized sales methodolgy and process.

 

Success Story: Certified Sales Professional

An aspiring young sales professional benefits from becoming a Miller Heiman Certified Sales Professional, winning big deals immediately and promoted in less than one year.

Miller Heiman Blog

Insights from the sales experts at Miller Heiman.

Recently, a colleague and I were discussing language shortcuts when she told me she actually used the word "hashtag" when talking with her teenaged daughter. She said she never really did figure out whether the look on her daughter’s face was one of admiration or horror. Probably horror. LOL! Continue Reading


These days, the majority of organizations selling complex products to businesses have some sort of multichannel strategy. That's altered the nature of the relationship between the customer and the vendor. Whereas in Watson's day, customers saw their account managers regularly, channel partners now take primary responsibility for direct customer engagement. Continue Reading

69%
Do not gain access to key decision makers in a large deal.